1. Information We Collect
Depending on how you use University Marketplace, we may collect information including:
Account Information
- Name
- Email address
- University or institution
- Profile photograph, where provided
- Authentication information
Seller Information
- Product listings
- Product descriptions
- Product images
- Prices
- Seller profile information
- Contact information provided by the seller
Technical Information
We may automatically receive certain technical information when you use the platform, such as:
- Browser type
- Device type
- Operating system
- Approximate usage information
- Pages or listings viewed
- Interaction information
2. How We Use Information
We may use collected information to:
- Create and manage seller accounts.
- Display marketplace listings.
- Allow buyers and sellers to communicate.
- Improve the performance and usability of the platform.
- Monitor platform usage and performance.
- Detect fraud, abuse, and suspicious activity.
- Maintain platform security.
- Respond to support requests.
- Comply with applicable legal obligations.
3. Information Sharing
We do not sell your personal information simply because you use University Marketplace.
Information may be shared when necessary to operate the platform, comply with legal requirements, prevent abuse, or provide services.
Public Marketplace Information
Information included in a public seller profile or product listing may be visible to other visitors.
For example, this may include a seller's name, university, profile photograph, product information, and contact information that the seller intentionally publishes.
4. Data Storage
Information may be stored using third-party cloud infrastructure and service providers that we use to operate University Marketplace.
These providers may process information on our behalf and may store information on servers located outside Zambia.
5. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based service can guarantee absolute security.
6. Cookies and Analytics
University Marketplace may use cookies, local storage, analytics tools, or similar technologies to maintain functionality, understand platform usage, improve performance, and measure traffic.
Depending on the services enabled on the platform, analytics providers may receive technical or usage information about visitors.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, prevent abuse, and comply with applicable legal obligations.
Where information is no longer required, we may delete or anonymize it.
8. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where applicable.
- Ask questions about how your information is used.
To make a privacy-related request, contact us using the details provided below.
9. Children and Minors
University Marketplace is intended for users who are legally permitted to use online marketplace services.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us.
10. Third-Party Services
We may use third-party services to provide hosting, authentication, database infrastructure, analytics, image storage, security, communications, or other functionality.
These services may process information according to their own privacy policies and terms.
11. Changes to This Privacy Policy
We may update this Privacy Policy as University Marketplace develops or as legal and operational requirements change.
The latest version will always be published on this page with the corresponding "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
University Marketplace
WhatsApp:
+26 099 650 950 200